Coronavirus Coverage Under Trust Health Plans

Do you have concerns that you may have been exposed to coronavirus (COVID-19) or are experiencing symptoms? Contact your physician, and know that your Trust coverage is here to support you. 

REMEMBER: According to the CDC, if you are in close contact with someone who has coronavirus or you are in a community with ongoing spread and develop symptoms, call your healthcare provider. 
They will decide whether you need testing.

Diagnostic testing related to the coronavirus is covered 100% under all Trust health care plans.

All our health plans are working with providers to make sure billing codes are updated by April 1 (bills submitted before April 1 may need to be reprocessed).

Download & Print Information from the Trust


Need Care? You have options.

In addition to your retail health clinic, doctor’s office, urgent care, and ER visit coverage, through your health care benefits you have access to convenient and safe options, including:



24/7 Nurse Line
Speak to a registered nurse anytime to have questions answered regarding symptoms and find out where the right place to go for additional care. 

  • Availability: All Trust members
  • Cost: $0
  • Next Steps: Call the number on the back of your medical ID card for assistance


Via smartphone, laptop or tablet, sign-up or log on to be connected to a licensed health care provider over secure video chat. 

  • Availability: All Trust members
  • Cost: $0 copay waiver during national pandemic
  • Next Steps: Call the number on the back of your medical ID card for assistance


Prescription Drugs 

prescription pill bottles 

As the coronavirus continues to spread across the country, it’s important you feel safe and comfortable, which may mean staying away from large groups of people and may include your local pharmacy. With your Express Scripts prescription drug coverage, you can have your medications delivered to you (and it will save you money). 

You can have a 90-day supply of long-term medications delivered to your home at the same copay cost you pay for a one-month supply at a retail pharmacy, and shipping is free. 

If you currently fill 30-day supplies of a maintenance medication at a local retail pharmacy and would like a longer-term supply, ask your physician to write the prescription for a 90-day supply.

We understand the desire to be prepared. Standard refill policies allow you to refill or renew a prescription when 25% of the current prescription is remaining, which should help you stay on track during this time. 

* If you are enrolled in Kaiser or Health Partners, contact your health plan at the number on the back of your ID card for assistance with having your medications delivered to your home. 



There are many resources on the status of the coronavirus, here are a few you may find helpful:

Stay Alert! learn how to protect yourself & Report Medicare Fraud.

Con artists like to take advantage of distracted people. While you're focused on the coronavirus pandemic, remember to stay alert.


Contact Your Plan Carriers

You can find contact information for all Trust health plans here or by calling the number on the back of your medical ID card.


Did You Know?

According to the World Health Organization (WHO), antibiotics don't help fight viruses. Learn more: